COVID19 Client Safety Responder's

During the 2020 COVID19 Pandemic that has changed life as we know it and in an uncertain climate of economical growth it is important that we attempt to get back to some sort of normal business as soon as we can.

The Welsh Government has now pathed the way for tourism to prepare to start trading again however with this comes some very complex and legal processes to be adhered to.

As with most businesses involved in events and tourism NWEMS  had to diversify what we offer and have done this by drawing on our wealth of experience in the independent medical sector.

At the beginning of March NWEMS set up and is currently running the Community Response Taskforce in Conwy county, endorsed and funded by the Welsh Assembly Government. This Taskforce has assisted hundreds of vulnerable & isolating people within the community.

Drawing on the skills and experience from this Taskforce NWEMS are now setting up a pilot scheme in Towyn Abergele to offer "Client Safety Responders" to our treasured tourist sites including Caravan, Camping & Holiday Parks.

These responders are highly trained mobile responding patrols carrying front line medical & Viral protection equipment directly to your clients on site during operating hours.

Role & Responsability

Provide Regular Patrols And Social Distance Monitoring


Respond To Medical Emergencies & Provide Treatment


Respond To Suspected Viral Infections Utilising Full PPE


Provision Of Diagnostic & Screening For Clients


Provision Of Emergency Segregation Procedures 


Provision Of Viral Decontamination Of Infected Areas


Provision Of Track & Trace Isolation To Keep Sites Open


Provision Of Liaison With Outside Services  

Equipment And Service Provision

Client Protection First Repsonders carry a range of equipment in a mobile vehicle including level 2 and level 1 Viral PPE, Diagnostic lazer thermometers to diagnose infection early or to provide a filtering system, Front Line medical response kit including defibrillator and oxygen, High pressure decontamination sprayer with bio grade disinfectants, & Airwave radio handset to maintain contact with a staffed control centre and all parks involved in the scheme.

Parks will be provided with a handset to facilitate contact with the responder patrolling the area during hours of operation from 10Am - 8Pm Daily 7 Days Per Week as they are patrolling and assisting with social distancing measures on site.

One responder can be responsible for up to 3 sites in close proximity to reduce the cost of this service for each site involved in the scheme giving 70 hours of weekly cover for the cost of just a single 35 hour paid staff member.

For more information or to check availability for this scheme please fill out the short form below and someone will call you back to discuss how we can assist you to succeed during this challenging time.

 Safety & Advisory Services Incuded

All NWEMS Client Safety Responders have specialised knowledge in Viral Protection & Prevention and can be called upon anytime required at no extra costing as part of the service provision of the scheme.

In any suspected situation the responder would mange the scene quickly to minimise any  impacts on the health of any person(s) involved and the overall productivity of the site.

Further Informaion Request

Accredilink Community Response Taskforce Cyf Is a Registered Non For Profit Company in England and Wales. Reg:- 12554125

6 Meirion Gardens

Colwyn Bay

Conwy, LL297PR

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